Terms & Conditions

Check in/Check out: Check in is between 4PM and 7PM on the day of your arrival or by other arrangement and last check out is before 10AM on the day of your departure. You are welcome to come and go as you please all day, please note rooms are serviced each day in the morning. A 40% deposit will be required to secure your booking, the deposit is refundable up to 21 days before arrival in the event of cancellation, thereafter it is non refundable.
We recommend that you take out travel insurance that covers cancellation charges.

Unfortunately we can not refund unused nights. We can not rent out these nights that we have booked for you.
Payment is due for the entire booked period, even if you arrive later or leave earlier. Provided the conditions of your cancellation, you can claim “unused vacation” with your insurance company.
We accept Mastercard, Visa and American Express.

Children from 5 years and older are welcome, please note that only triple room ‘Arc en Ciel’ is suitable.

Please note that we are officially registered and fully insured under number: 53094712600013.